Last Updated: March 8, 2025

2. Eligibility & User Responsibilities

2.1 Eligibility to Use the Site

• You must be at least 13 years old to access and browse the Site.

• To make purchases, register for a subscription, enroll in workshops or seminars, or create an account, you must be at least 18 years old.

• If you are using the Site on behalf of a business or another legal entity, you confirm that you have the legal authority to bind that entity to these Terms.

Nous Collective reserves the right to restrict, suspend, or terminate access for users who do not meet the required eligibility criteria or violate these Terms.

2.2 Registration & Account Management

Nous Collective allows users to create an account by providing necessary personal information, including but not limited to name and email address. While an account is not required to browse the Site, receive email communications, or make a purchase, registered users gain access to exclusive features such as:

• Managing profile information

• Viewing order history

• Saving billing or shipping addresses

Account Registration Requirements

By registering for an account, you confirm that you:

• Are legally capable of entering into a binding agreement.

• Will provide accurate, complete, and up-to-date information and update it as necessary.

• Are not prohibited from accessing the Site due to prior termination or restriction by Nous Collective.

Account Security

• You are responsible for maintaining the confidentiality of your login credentials and for restricting account access.

• Sharing login details with third parties or permitting others to use your account is strictly prohibited.

• You accept full responsibility for all activities conducted under your account, whether or not authorized by you.

• If you suspect unauthorized access or a security breach, you must notify Nous Collective immediately by contacting our support team with "Unauthorized Use" in the subject line.

Nous Collective reserves the right to suspend, restrict, or terminate access to any account at its sole discretion and without prior notice if a violation of these Terms is suspected.

Account Termination & Deactivation

• Users may voluntarily terminate their account at any time by submitting a request to our support team with "Cancel Account" in the subject line.

• Unsubscribing from marketing emails does not automatically terminate your account; it only removes you from promotional communications.

2.3 User Responsibilities

By using the Site, you agree to the following responsibilities:

• Ensuring that all activities conducted under your account comply with these Terms and applicable laws.

• Not engaging in activities that may compromise the security, integrity, or functionality of the Site.

• Promptly reporting unauthorized account access, security breaches, or any other suspicious activity.

2.4 Prohibited Activities

Users must comply with all applicable laws and these Terms when accessing, using, or interacting with the Nous Collective website and its content. The following activities are strictly prohibited:

Unauthorized Use of Content

• Copying, downloading, printing, or reproducing any portion of the Site, except for personal, non-commercial use.

• Modifying, translating, distributing, publishing, transmitting, displaying, performing, sublicensing, storing, selling, or creating derivative works from any Site content without prior written permission.

Automated & Malicious Activities

• Scraping, indexing, archiving, or mirroring content using automated or manual methods.

• Accessing the Site through automated means, such as bots, scrapers, spiders, or similar technology.

• Introducing viruses, malware, Trojan horses, worms, or other harmful software to the Site.

• Attempting to hack, tamper with, exploit, or reverse-engineer the Site’s code, security protocols, or software.

Unlawful Data Collection & Privacy Violations

• Collecting personal data from the Site for solicitation, marketing, or commercial purposes.

• Accessing secured, non-public areas of the Site or circumventing security restrictions.

• Using the Site to extract user data for external purposes.

• Bypassing geo-blocking mechanisms or other security features.

Intellectual Property Violations & Competitive Use

• Attempting to reverse-engineer, decompile, or extract the Site’s source code or operational processes.

• Creating derivative works based on the Site’s content.

• Replicating, reselling, or redistributing Site content to establish or support a competing business.

Nous Collective reserves the right to enforce these restrictions to maintain the integrity, security, and lawful use of the Site. Any violation of these Terms may result in immediate termination of access, legal action, and claims for damages.

3. Intellectual Property Rights

3.1 Ownership of Content

All content, features, and functionality available on the Nous Collective website—including but not limited to text, images, graphics, logos, button icons, audio clips, video clips, data compilations, design elements, and software—are the exclusive property of Nous Collective, its licensors, or other content providers. This material is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

3.2 License to Use the Site

Your use of the Site does not transfer or grant you any ownership rights, title, or interest in its content. All rights not explicitly granted under these Terms are reserved. Nous Collective grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.

3.3 Restrictions on Use

Users are strictly prohibited from:

• Copying, reproducing, modifying, distributing, publishing, or otherwise exploiting any portion of the Site’s content for commercial purposes without prior written consent from Nous Collective.

• Using the Site’s content, trademarks, or proprietary materials in a way that suggests endorsement, sponsorship, or affiliation with Nous Collective without explicit authorization.

• Removing, altering, bypassing, or interfering with copyright protections, trademarks, or other digital rights management technologies present on the Site.

• Attempting to reverse-engineer, decompile, extract, or replicate the Site’s source code, methodologies, or operational processes.

Any unauthorized use of the Site’s content may constitute a violation of intellectual property laws and may result in legal action.

3.4 Content Accuracy & Site Availability

For the purposes of these Terms, "Content" refers to all materials associated with the Site, including but not limited to its visual appearance, text, graphics, photographs, videos, sounds, designs, branding, and other intellectual property elements. Nous Collective strives to ensure that its Content is accurate and up to date. However, access to and use of the Site is at your own risk.

Nous Collective reserves the right to update, modify, or remove any Content from the Site at any time without prior notice. We are not responsible for any temporary or permanent unavailability of the Site or its Content, and we shall not be held liable for any consequences resulting from such removals or modifications.

4. User-Generated Content

4.1 User Contributions

Nous Collective may allow users to submit, publish, transmit, or post content, including but not limited to reviews, ratings, comments, feedback, images, videos, or other materials ("User Contributions"). These contributions may be publicly accessible and reflect the views and opinions of the individual users, not Nous Collective. We do not endorse, verify, or assume responsibility for any User Contributions.

4.2 Prohibited User Contributions

By submitting User Contributions, you represent and warrant that:

• You own the rights to the content or have obtained explicit permission from the rightful owner to submit it.

• Your content does not infringe on any intellectual property, trademark, copyright, privacy, or proprietary rights of others.

• Your content does not violate any laws, regulations, or these Terms.

• Your content is free from false, misleading, defamatory, obscene, harassing, threatening, discriminatory, hateful, violent, vulgar, or otherwise offensive material.

• Your content does not exploit minors, solicit personal information from others, or encourage illegal or harmful activities.

• Your content does not contain personally identifiable information of others without their express consent.

Nous Collective reserves the right to remove, refuse, or restrict any User Contributions that violate these Terms or that we determine, at our sole discretion, to be inappropriate or harmful.

4.3 Rights to User Contributions

Nous Collective does not claim ownership of User Contributions. However, by submitting User Contributions, you grant Nous Collective and its affiliates, licensees, and assigns a worldwide, non-exclusive, irrevocable, royalty-free, fully paid license to:

• Use, reproduce, transmit, modify, index, adapt, publish, translate, create derivative works from, distribute, and display such content in any media, whether now known or hereafter invented, including for commercial and marketing purposes, without further notice, attribution, or compensation.

• Use your name, persona, or likeness in connection with the User Contributions without obligation or remuneration.

• Digitize, compress, reformat, edit, modify, remove, or combine your contributions with other materials.

• Utilize any ideas, concepts, know-how, or techniques included in your contributions for any purpose.

To the fullest extent permitted by law, you waive any moral rights, including rights of attribution and integrity, in your User Contributions, even if they are modified, adapted,  or changed in a way you may not agree with.

4.4 Nous Collective’s Right to Remove or Modify User Contributions

Nous Collective reserves the right, but is not obligated, to monitor, remove, alter, or refuse to post User Contributions at its sole discretion. We do not endorse any User Contributions, nor do they reflect our views or opinions. We act only as a passive conduit for the online distribution of user-generated content and assume no liability for any User Contributions posted.

Users should be aware that they may encounter content on the Site that is inaccurate, objectionable, or otherwise inappropriate. Nous Collective takes no responsibility and expressly disclaims any liability for exposure to User Contributions, even if such content violates these Terms.

5. Products & Services

5.1 Eligibility to Purchase Products

To purchase products or services from Nous Collective, you must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction. By placing an order, you confirm that you meet this eligibility requirement. Nous Collective does not knowingly sell products or services to minors, any purchase made by a person under 18 must be completed with explicit parental or legal guardian consent.

To complete a purchase on the Site, you must provide accurate, complete, and up-to-date personal information. Additionally, you confirm that any payment details provided are valid and accurate, and that you are the authorized user of the selected payment method.

All purchases made through the Site are for personal use only. Products and services offered by Nous Collective may not be resold, redistributed, or used for commercial purposes without explicit written consent from Nous Collective.

5.2 Orders

When placing an order for physical products, digital goods, workshops, or seminars, users must follow the on-screen instructions and review their selections before finalizing the purchase. All orders are subject to acceptance and availability. Items placed in a cart or reserved for workshops are not secured until the order is successfully completed and confirmed by Nous Collective.

By submitting an order or enrollment through the Site, you acknowledge that your purchase is expressly subject to the Terms in effect at the time of submission.

Order Confirmation

• Upon order submission, an automated email confirmation will be sent acknowledging the details of your purchase. However, this does not constitute formal acceptance of your order.

• A separate email titled "Confirmation of Order or Enrollment" will be sent when Nous Collective accepts the order and prepares it for fulfillment.

Order Rejection & Cancellation

Nous Collective retains the right to refuse or cancel any order for various reasons, including but not limited to:

• Inability to obtain payment authorization.

• Stock unavailability.

• Non-compliance with shipping restrictions.

• Quality control concerns.

• Failure to meet eligibility criteria as outlined in these Terms.

In cases where Nous Collective must cancel an order, a refund will be issued promptly to the original payment method, if applicable.

5.3 Pricing & Payment

Nous Collective reserves the right to establish, modify, and adjust product pricing at its discretion. All prices listed on the Site are in Canadian Dollars (CAD), unless otherwise indicated. Taxes, shipping fees, and any other applicable charges will be calculated and applied at checkout where required by law.

Pricing Errors & Adjustments

Nous Collective strives to ensure the accuracy of product pricing and descriptions; however, errors may occasionally occur. If a product is listed at an incorrect price due to a typographical, listing, or system error, Nous Collective reserves the right to:

• Cancel the order.

• Notify the customer of the error before processing payment.

If an order is canceled due to incorrect pricing after payment has been processed, Nous Collective will issue a full refund to the original payment method.

Currency & Foreign Transaction Fees

Customers whose credit or debit card is issued in a currency other than CAD should be aware that:

• The final price may be subject to currency conversion rates.

• Additional foreign transaction fees may be applied by their card issuer.

• Nous Collective is not responsible for exchange rate fluctuations or third-party financial charges imposed by banks or payment providers.

5.4 Promotions

Nous Collective may, at its sole discretion, offer promotional discounts, coupon codes, limited-time sales, or other special offers ("Promotions").

Promotional Terms & Conditions

• Promotions are subject to specific terms and conditions outlined at the time of the promotion.

• Promotions cannot be applied retroactively to past purchases.

• Promotions hold no cash value, are non-transferable, and cannot be redeemed for cash or other forms of credit.

• Unless explicitly stated otherwise, Promotions cannot be combined with other promotional offers or discounts.

Nous Collective reserves the right to:

• Modify, retract, or discontinue any Promotions at any time without prior notice.

• Determine the validity, eligibility, and application of Promotions at its sole discretion.

6. Digital Products & Online Services

6.1 Digital Products Policy

Nous Collective offers a variety of digital products, including but not limited to downloadable files, guides, journals, courses, and other electronically delivered materials. By purchasing digital products, you agree to the following terms:

• All Sales Are Final: Once a digital product has been accessed, downloaded, or otherwise received, no refunds will be issued under any circumstances. Customers are encouraged to carefully review product descriptions before making a purchase.

• Usage Restrictions: Digital products are for personal use only and are protected under intellectual property laws. Purchasers are granted a non-transferable, non-exclusive license to use the content for their individual purposes. Redistribution, reproduction, modification, or resale of digital products is strictly prohibited.

6.2 Workshops & Seminars Refund Policy

Refunds for online workshops and seminars are subject to specific cancellation and rescheduling conditions:

• Cancellation Window: Participants who cancel their registration and notify Nous Collective at least 12 hours before the scheduled start time are eligible for a full refund.

• Late Cancellations: Requests for cancellations made within 12 hours of the event start time will not be eligible for refunds.

• Rescheduling: Participants may reschedule for an alternate date based on availability. Each participant is permitted a maximum of two reschedule attempts. After two reschedule requests, any further cancellation will result in a 20% refund of the original purchase price, issued at the participant’s request.

6.3 Tarot Readings: Delivery, Refund Policy & FAQ

Nous Collective provides tarot reading services as part of its digital offerings. Clients purchasing tarot readings should note the following terms:

Delivery of Readings

• Personalized Format: All tarot readings are delivered via email in a professionally formatted PDF document within 1–5 business days of purchase.

• Depth & Detail: The length and depth of each reading vary based on the selected service. On average, each card within a reading receives an interpretation of approximately 150–200 words, ensuring a thorough and nuanced analysis.

• Accessibility: Clients do not need prior knowledge of tarot to receive a reading. Nous Collective ensures that all readings are clear, transparent, and accessible to both beginners and experienced seekers.

Refund & Cancellation Policy

• All Sales Are Final: Once a tarot reading has been completed and delivered, refunds will not be issued.

• Cancellation Window: Clients may cancel their tarot reading within 8 hours of purchase for a full refund. However, cancellations after this period will not be eligible for refunds.

• Nature of Readings: Tarot readings may reveal unexpected or challenging insights. This is a normal part of the process, as tarot is intended to foster self-awareness, growth, and healing. Refunds will not be granted based on dissatisfaction with the content of a reading.

Tarot Readings FAQs

7. Legal Disclaimers

7.1. Medical, Nutrition, and Fitness Information

All medical, nutrition, and fitness-related content available on the Site—including but not limited to text, images, videos, graphics, and audio—whether provided by Nous Collective, users, or third parties, is strictly for informational purposes. This content is not a substitute for professional medical advice, diagnosis, or treatment.

7.2. Health and Medical Disclaimer

Nous Collective does not provide medical advice, and none of our services—including tarot readings, wellness insights, or spiritual consultations—should be interpreted as a replacement for professional healthcare guidance.

If you have concerns about a medical condition, you should seek assistance from a licensed medical provider. While tarot readings and spiritual insights may explore karmic or emotional influences on well-being, they cannot diagnose, treat, or predict medical conditions or outcomes. Addressing spiritual or metaphysical aspects alone will not resolve medical concerns, and professional healthcare should always be prioritized.

7.3. Tarot Readings: Symbolism, Purpose, and Ethical Standards

Nous Collective offers tarot readings as a tool for clarity, self-reflection, and spiritual insight. Our approach is rooted in empowerment, aiming to provide constructive wisdom while maintaining a supportive and ethical practice.

Tarot as a Symbolic Language

Tarot is a system of symbols, archetypes, and energy. No card is inherently negative; each represents different aspects of the human experience. For example, the Death card does not signify literal physical death—instead, it symbolizes transformation, endings, and new beginnings.7.4. No Doctor-Patient, Legal, or Financial Advisory Relationship

Guidance, Not Prediction

Tarot readings provide a space for reflection and emotional processing, helping individuals explore possibilities. They are not meant to dictate decisions or predict guaranteed outcomes. The future is not fixed, and personal actions can shift any projected path.Nous Collective does not provide legal or financial advice. Any information, recommendations, or insights provided through the Site, including but not limited to tarot readings, blog content, or consultations, should not be interpreted as legal or financial guidance.

Limitations on Tarot Readings

 Nous Collective does not conduct tarot readings on the following topics:

• Criminal investigations

• Lottery number predictions

• Missing persons cases

• Medical diagnoses or health outcome predictions

• Demon possession, dark energy, or black magic

• Malicious intent, manipulation, deceit, or harm to oneself or others

7.4. No Doctor-Patient, Legal, or Financial Advisory Relationship

Your use of the Site, including any engagement with its wellness-related content, does not establish a doctor-patient, therapist-patient, attorney-client, or financial advisor-client relationship between you and Nous Collective.

Nous Collective does not provide legal or financial advice. Any information, recommendations, or insights provided through the Site, including but not limited to tarot readings, blog content, or consultations, should not be interpreted as legal or financial guidance.

• If you require legal assistance, please consult a licensed attorney.

• If you need financial advice, please consult a certified financial professional.

Any communications via the Site—including responses to inquiries, social media engagement, or general information sharing—do not constitute professional legal, financial, medical, or therapeutic advice. If you require support in any of these areas, please seek guidance from a qualified professional.

8. Third-Party Services & External Links

8.1. Linked Destinations and Advertising

Nous Collective may feature links to third-party websites, social media pages, advertisements, or other digital platforms (collectively referred to as “Linked Sites”). These Linked Sites are provided for user convenience and may be included as part of promotional, affiliate, or marketing campaigns.

Accessing or interacting with Linked Sites is done entirely at the user’s own risk. Nous Collective does not assume responsibility for the accuracy, security, privacy policies, or data collection practices of any external site.

Nous Collective does not own, operate, or control Linked Sites and does not oversee their policies, content, or terms of use. By visiting a Linked Site, users acknowledge that they are subject to the respective terms and privacy policies of those third-party platforms, not Nous Collective’s Terms of Use or Privacy Policy.

8.2. Third-Party Platforms and Services

Nous Collective does not endorse, warrant, or assume liability for any third-party content, products, services, or marketing claims presented on Linked Sites. Statements, opinions, or promotions featured on Linked Sites belong solely to the operators of those platforms and do not reflect the views, policies, or endorsements of Nous Collective.

If a Linked Site is determined to contain misleading, harmful, or inappropriate content, Nous Collective reserves the right to remove or disassociate any such links from its platform at its sole discretion. However, Nous Collective is under no obligation to monitor, review, or regulate external links or third-party content.

Users should exercise caution and review the terms and privacy policies of any Linked Site before engaging with its content, services, or transactions.

9. Privacy & Security

9.1. Data Collection and Privacy Considerations

Nous Collective is committed to protecting user privacy and handling personal information with transparency. Our [Privacy Policy] outlines how we collect, use, store, and protect your personal data. By using the Site, you acknowledge that our Privacy Policy is incorporated into and made part of these Terms by reference.

For full details on your rights regarding data protection, security practices, and user consent, please refer to our [Privacy Policy].

9.2. Confidentiality & Ethical Commitments

Nous Collective upholds strict ethical standards to foster a safe, inclusive, and nonjudgmental space for all users. We do not tolerate discrimination based on race, gender, sexual orientation, or any other characteristic.

All client information shared through tarot readings, consultations, transactions, or other interactions remains strictly confidential and will not be disclosed to third parties without explicit user consent, except as required by law. Maintaining trust and privacy is fundamental to our practice.

9.3. Security Measures

Nous Collective implements reasonable security measures to safeguard user information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

By using the Site, you acknowledge and accept the inherent risks of online data transmission. While we take all necessary precautions to protect user data, Nous Collective cannot be held liable for unauthorized third-party breaches beyond our control.

For more information on data security, including encryption practices and account protection measures, please review our [Privacy Policy].

10. Disclaimers and Liability Limitations

10.1. Disclaimers and Warranty Disclaimer

Nous Collective provides products, services, and content for informational and educational purposes only. By engaging with any content, product, or service offered through the Site, you acknowledge that:

• Certain products may contain materials that, if improperly handled, could result in personal injury, property damage, or other risks.

• Nous Collective does not guarantee specific outcomes from the use of any of its products or services.

The Site, its content, and any related services are provided "as is" and "as available", without any warranties of any kind, whether express or implied. Nous Collective and its affiliates expressly disclaim all warranties, including but not limited to:

• Merchantability – suitability for commercial purposes.

• Fitness for a particular purpose – meeting specific user needs.

• Non-infringement – assurance that the content does not violate third-party rights.

• Title and security – guarantee of ownership or uninterrupted access.

• Accuracy – reliability of content and services.

10.2. Limitation of Liability

To the maximum extent permitted by applicable law, Nous Collective, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for:

• Indirect, punitive, incidental, special, consequential, or exemplary damages.

• Losses including, but not limited to:

  • Loss of profits, business opportunities, or goodwill.

  • Loss of data, content, or digital assets.

  • Inability to use the Site or any products/services purchased through it.

These limitations apply even if Nous Collective has been advised of the possibility of such damages.

10.3. Indemnification

You agree to defend, indemnify, and hold harmless Nous Collective, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, agents, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms.

• Your use of the Site, including any content, products, or services.

• Any harm caused to Nous Collective, its users, or third parties as a result of your actions.

Nous Collective reserves the right to assume exclusive defense of any matter subject to indemnification, in which case you agree to cooperate fully in its defense.

11. Modifications & Termination

11.1. Termination of Access

Nous Collective reserves the right to suspend, restrict, or terminate your access to the Site, including your account, at its sole discretion and without prior notice. Termination may occur if we determine that you have:

• Violated any provisions of these Terms.

• Engaged in fraudulent, unlawful, or unauthorized activities.

• Posed a security risk to Nous Collective, its users, or its infrastructure.

Upon termination:

• You will no longer have access to your account details, previous orders, or any saved preferences.

• If you decide to rejoin, you must create a new account, as prior account data will not be recoverable.

Nous Collective reserves the right to take further action, including legal measures, if deemed necessary.

11.2. Changes to Site Features or Services

Nous Collective reserves the right to change, modify, or discontinue any aspect of the Site, including but not limited to:

• Content and features available on the Site.

• Hours of availability for access and services.

• Technical requirements or equipment necessary to use the Site.

These changes may occur at any time, without prior notice. Continued use of the Site after such modifications constitutes acceptance of the updated Terms.

11.3. Survival of Terms

Certain provisions of these Terms shall survive termination, including, but not limited to:

• Ownership rights over intellectual property and content.

• Warranty disclaimers regarding Site functionality and liability.

• Indemnification obligations related to breaches of these Terms.

• Limitations of liability protecting Nous Collective from certain claims.

These provisions remain in effect even after termination of your account or access to the Site.

12. Governing Law & Dispute Resolution

12.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

12.2. Dispute Resolution & Binding Arbitration

1. Agreement to Arbitration

By using the Nous Collective website and services, you agree that any disputes, claims, or controversies arising out of or relating to these Terms of Use, our services, or any transaction with Nous Collective shall be resolved exclusively through binding arbitration, rather than in court, except for claims that qualify for small claims court or as otherwise stated in this Agreement.

2. Governing Law & Arbitration Authority

• For disputes involving users located in Canada, arbitration shall be conducted under the rules of the ADR Institute of Canada (ADRIC) in accordance with its Arbitration Rules.

• For disputes involving international users, arbitration shall be conducted under the International Chamber of Commerce (ICC) Rules of Arbitration.

• Arbitration proceedings shall be held remotely via video conference, unless otherwise agreed by both parties.

3. Arbitration Process

• The arbitration will be conducted in English and presided over by a single neutral arbitrator, mutually selected by both parties.

• The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction.

• Each party shall have the right to legal representation at their own expense.

4. Confidentiality of Arbitration

All arbitration proceedings, including any evidence, arguments, and decisions, shall be strictly confidential and may not be disclosed to third parties, except as required by law.

5. Costs & Fees

• Each party shall be responsible for its own legal fees.

• Arbitration administrative costs shall be shared equally, unless the arbitrator determines otherwise.

6. Exception: Injunctive Relief & Intellectual Property Rights

Nous Collective retains the right to seek injunctive relief in a court of law to protect its intellectual property rights, confidential information, or proprietary interests without first submitting to arbitration.

7. Waiver of Class Actions

You agree that disputes will be resolved on an individual basis and not as part of a class action, collective, or representative proceeding.

How to Contact Us

If you have any questions or concerns about these Terms or the Site, please contact us at termsofuse@nouscollective.org